1. Shipping Regions & Carriers

• “We currently ship to all major cities across Pakistan.”
• If you offer international shipping, list the countries or state “International shipping available—contact us for rates.”

2. Order Processing Time

• “Orders are processed within 1–2 business days (Mon–Sat, excluding holidays).”

3. Delivery Timeframes

• “Once dispatched, deliveries typically take:
  • Metro cities: 1–2 business days
  • Other regions: 2–4 business days”

4. Shipping Costs

• “Flat rate of PKR 250 per order, free on orders over PKR 5,000.”
• Or: “Shipping cost is calculated at checkout based on weight and destination.”

5. Tracking & Updates

• “All orders are shipped with tracking. You’ll receive an email/SMS with your tracking number once your order ships.”

6. Lost or Damaged Shipments

• “If your order is lost or arrives damaged, please contact us within 7 days at mehwishattireofficial@gmail.com and we’ll arrange a replacement or refund.”